IMPRINT & PRIVACY POLICY
SEA - Services for self-employed e.U.
Apollogasse 4/7
1070 Vienna
Austria
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Email: hi@self-employed.at
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Commercial register number: FN 540543t
Commercial register court: Commercial Court Vienna
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Who we are
SEA - Services for self-employed e.U. an entity located in Vienna, Austria (SEA - Services for self-employed e.U., FN FN 540543t, Apollogasse 4/7, 1070 Vienna, Austria; run by Marta Srebrakowska).
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PRIVACY POLICY
Our privacy policy is structured as follows:
I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing
IV. Sharing of customer information with partners and third-party companies
V. Data protection
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I. Information about us as controllers of your data
Personal data (usually referred to just as “data” below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.
Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the “GDPR”), “processing” refers to any operation or set of operations such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.
The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimise our website and improve the user experience which may result in said third parties also processing data they collect and control.
The information we gather through our Services falls into two categories: (1) information you voluntarily supply to us when you register, create a profile, use a booking or contact form, purchase subscriptions or initiate other transactions, participate in promotions or surveys, submit comments or questions in the Forum or otherwise communicate with us or others through the Services, and (2) information collected automatically as you use our Services, including without limitation, information that may be collected through our mobile applications while they are in use or running in the background of your device. The information we collect includes personal data, which is any information relating to an identified or identifiable natural person. Third-party providers and advertisers featured on, or linked to or from, our Services may also gather information, including personal data, through processes that we don’t control and are subject to their own separate privacy policies, which may differ from ours. Some of our Services also participate in third-party advertising networks or similar services that collect information about your computer or device and your activity online and as a mobile user to tailor some of the advertising that you see on our Services and other third-party sites, mobile apps and marketing channels in their networks to your interests.
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II. The rights of users and data subjects
With regard to the data processing to be described in more detail below, users and data subjects have the right
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to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
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to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
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to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
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to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
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to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).
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In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.
Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.
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III. Information about the data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.
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Server data
For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.
The data thus collected will be temporarily stored, but not in association with any other of your data.
The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted within no more than seven days unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
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Cookies
a) Session cookies
We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.
This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.
The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.
When you close your browser, these session cookies are deleted.
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b) Third-party cookies
If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website.
Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.
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c) Disabling cookies
You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.
If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.
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Customer account/registration
If you create an account with us via our website, we will use the data you entered during registration (e.g. your name, your address, or your email address) exclusively for services leading up to your potential placement of an order or entering some other contractual relationship with us, to fulfil such orders or contracts, and to provide customer care (e.g. to provide you with an overview of your posts and comments in the forum, or consultation booking date). We also store your IP address and the date and time of your registration. This data will not be transferred to third parties.
During the registration process, your consent will be obtained for the processing of your data, with reference made to this privacy policy. The data collected by us will be used exclusively to provide your customer account.
If you give your consent to this processing, Art. 6 Para. 1 lit. a) GDPR is the legal basis for this processing.
If the opening of the customer account is also intended to lead to the initiation of a contractual relationship with us or to fulfil an existing contract with us, the legal basis for this processing is also Art. 6 Para. 1 lit. b) GDPR.
You may revoke your prior consent to the processing of your personal data at any time under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent.
The data previously collected will then be deleted as soon as processing is no longer necessary. However, we must observe any retention periods required under tax and commercial law.​
Newsletter
If you register for our free newsletter, the data requested from you for this purpose, i.e. your email address and, optionally, your name and address, will be sent to us. We also store the IP address of your computer and the date and time of your registration. During the registration process, we will obtain your consent to receive this newsletter and the type of content it will offer, with reference made to this privacy policy. The data collected will be used exclusively to send the newsletter and will not be passed on to third parties.
The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.
You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.
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Follow-up comments (forum)
If you make posts in our forum, we also offer you the opportunity to subscribe to any subsequent follow-up comments made by third parties. In order to be able to inform you about these follow-up comments, we will need to process your email address.
The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. You may revoke your prior consent to this subscription under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each email.
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Contests and Other Promotions
From time to time, we will offer surveys, contests, sweepstakes or other promotions. Participation in these promotions may require registration for our Services (see “Personal Data You Provide to Us,” above). If you choose to participate in promotions, we will collect contact information such as your name, address, and email address as well as other information in connection with your registration.
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Communications
We collect the content of messages you send to us, including feedback and product reviews you write, questions and information you provide to customer support, and when you report a problem with our Services.
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Job Applications
If you submit an application to us, we collect data as necessary to consider you for a job opening, including your employment history, transcript, writing samples, and references.
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IV. Sharing of Customer Information with Partners and Third Party Companies
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SEA Partners
We may share certain customer information with trusted partners: Miglena Hofer, Severina Ditzov, Benedek Vikker, and Christopher Grass, who provide “20 Min. Free Call” service, and Forum support on our behalf.
These partners are contractually obligated to safeguard the personal data shared with them and are prohibited from using it for any purpose other than providing the agreed-upon services.
We ensure that all our partners comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and take appropriate measures to protect the privacy and security of customer information.
Other companies with whom we may share customer information include:
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Payment processors: To facilitate payment transactions and process financial transactions securely.
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Logistics and shipping providers: To fulfil orders and deliver products or services.
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Marketing and analytics providers: To analyze customer behaviour and preferences, improve our services, and personalize marketing communications.
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Website provider
By using our platform and providing your personal information, you consent to the sharing of your information with these trusted partners and third-party companies for the sole purpose of delivering the services you requested.
Please note that we do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes.
We take reasonable steps to ensure that our partners handle customer information in accordance with this privacy policy and applicable data protection laws.
However, we cannot be held responsible for the actions of these third-party partners, and their use of customer information is governed by their respective privacy policies.
If you have any concerns or questions regarding the sharing of your information with our partners, please contact us at hi@self-employed.at.
WIX
We utilize the WIX platform to host and manage our website and online services. As a result, certain customer information may be stored and processed by WIX on our behalf. WIX acts as a data processor and handles customer data in accordance with our instructions.
In the course of providing technical support and maintenance of our platform, WIX staff members may have access to customer information. These staff members are subject to strict confidentiality obligations and are prohibited from using the data for any purpose other than assisting us in the operation and maintenance of our platform.
We have entered into a data processing agreement with WIX to ensure that the processing of customer data is carried out in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
WIX maintains appropriate security measures to protect customer information and has implemented safeguards to prevent unauthorized access, disclosure, or misuse of data.
By using our platform and providing your personal information, you acknowledge and agree that certain customer data may be accessed and processed by WIX and its authorized staff members for the purpose of providing the requested services.
Please note that WIX is an independent third-party service provider, and its handling of customer information is governed by its own privacy policy and terms of service. We encourage you to review WIX's privacy policy to understand how they handle personal data.
If you have any concerns or questions regarding the involvement of WIX in the processing of customer information, please contact us at hi@self-employed.at.
View WIX Privacy Policy here: https://www.wix.com/about/privacy
Salesforce and JustOn
We utilize third-party services to enhance our platform's functionality and provide specific services. As part of our operations, we use Salesforce for customer relationship management (CRM) and JustOn, a Salesforce add-on, for creating invoices. These services may have access to certain customer information to perform their respective functions.
Salesforce:
We use Salesforce as our CRM platform to manage customer interactions, track sales leads, and store customer information securely. Salesforce's privacy policy governs the collection, storage, and processing of customer data within their platform. We recommend reviewing Salesforce's privacy policy to understand how they handle your personal information.
JustOn:
To streamline our invoicing process, we utilize JustOn, a Salesforce add-on. JustOn has access to customer information necessary for generating and managing invoices. JustOn's privacy policy governs the collection, storage, and processing of customer data within their add-on. We recommend reviewing JustOn's privacy policy to understand how they handle your personal information.
We have taken steps to ensure that our partners, such as Salesforce and JustOn, comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and handle customer information in a secure and confidential manner. These partners are contractually bound to use customer information only for the purposes of providing the agreed-upon services and are prohibited from using it for any other purpose.
Please note that while we strive to work with trusted and reputable service providers, we cannot be held responsible for the actions of these third party services or the content of their respective privacy policies.
If you have any concerns or questions regarding the handling of your information by these third-party services, please contact us at hi@self-employed.at.
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View Salesforce Privacy Policy here: https://www.salesforce.com/eu/company/privacy/
View JustOn Privacy Policy here:
https://www.juston.com/en/privacy-statement/
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Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.
Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.
Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at
https://www.google.com/intl/de/policies/privacy/partners,
including options you can exercise to prevent such use of your data.
In addition, Google offers an opt-out add-on at
https://tools.google.com/dlpage/gaoptout?hl=en
in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics’ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
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Facebook plug-in
Our website uses the plug-in of the Facebook social network. Facebook.com is a service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is also operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as “Facebook.”
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Facebook guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website.
Further information about the possible plug-ins and their respective functions is available from Facebook at
https://developers.facebook.com/docs/plugins/
If the plug-in is stored on one of the pages you visit on our website, your browser will download an icon for the plug-in from Facebook’s servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged in to Facebook while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by Facebook. The information collected may then be assigned to your personal account at Facebook. If, for example, you use the Facebook Like button, this information will be stored in your Facebook account and published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your browser to prevent the Facebook plug-in from loading.
Further information about the collection and use of data as well as your rights and protection options in Facebook’s privacy policy found at
https://www.facebook.com/policy.php
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Twitter plug-in
Our website uses the plug-in of the Twitter social network. The Twitter service is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”).
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
Twitter guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website.
If the plug-in is stored on one of the pages you visit on our website, your browser will download an icon for the plug-in from Twitter’s servers in the USA. For technical reasons, it is necessary for Twitter to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged in to Twitter while visiting one of our plugged-in websites, the information collected by the plug-in from your specific visit will be recognized by Twitter. The information collected may then be assigned to your personal account at Twitter. If, for example, you use the Twitter Tweet button, this information will be stored in your Twitter account and may be published on the Twitter platform. To prevent this, you must either log out of Twitter before visiting our site or make the appropriate settings in your Twitter account.
Further information about the collection and use of data as well as your rights and protection options in Twitter’s privacy policy found at
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Mailer Lite – Newsletter
We offer you the opportunity to register for our free newsletter via our website.
We use Mailer Lite: as used in their Terms, "MailerLite" means:
(a) MailerLite Limited, an Irish registered company at Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland, if the Customer's billing address on the applicable Order Form is located in the EEA, UK or Switzerland; or
(b) MailerLite, Inc., a Delaware corporation at 548 Market St, PMB 98174, San Francisco, CA 94104-5401, United States, if the Customer's billing address on the applicable Order Form is located anywhere else in the world.
We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter.
MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy.
You can unsubscribe from Self-employed in Austria’s newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
If you register for our free newsletter, the data requested from you for this purpose, i.e. your email address and, optionally, your name and address, will be processed by Mailer Lite. In addition, your IP address and the date and time of your registration will be saved. During the registration process, your consent to receive this newsletter will be obtained together with a concrete description of the type of content it will offer and a reference made to this privacy policy.
The newsletter then sent out by Mailer Lite will also contain a tracking pixel called a web beacon. This pixel helps us evaluate whether and when you have read our newsletter and whether you have clicked any links contained therein. In addition to further technical data, such as data about your computer hardware and your IP address, the data processed will be stored so that we can optimise our newsletter and respond to the wishes of our readers. The data will therefore increase the quality and attractiveness of our newsletter (see Mailer Lite’s tracking technologies in point 5.2 of their Privacy Policy).
The legal basis for sending the newsletter and the analysis is Art. 6 Para. 1 lit. a) GDPR.
You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.
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V. Data Protection
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
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The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions
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The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Any requests for data removal or changes can be mailed to hi [at] self-employed.at
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hi@self-employed.at.