SELF-EMPLOYED IN AUSTRIA

I. ​OVERVIEW OF OUR SERVICES

II. USEFUL TERMS

III. TERMS OF SERVICE

1. User Obligations

2. SEA Membership

2.1. Member Plans Overview

2.2. Subscription Features in Detail

2.3. Forum

2.3.1. ​Forum Rules

2.3.2. Forum Profile

2.3. Registration

2.5. Subscription Payment

3. Sale & Delivery of Electronic and Physical Products

5. Webinar Recording Rental

6. Refund

7. Promotion of Partner Services:

Business/tax consultations /accounting services 

Business registration package

Business address registration 

8. Fees and Taxes

9. Liability

10. Warranty

11. Copyrights

12. Personal Information

13. Gifts and Coupons

14. Applicable Law/Place of Jurisdiction

15. Severability Clause, Written Form

16. ​Dispute Resolution

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I. OVERVIEW OF OUR SERVICES:

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• Providing Information:

We offer comprehensive information on self-employment in Austria through a range of resources. These include articles, instructions, infographics, reviews, and online events. Our platform provides both free content for all visitors and premium content exclusively available to subscribed users on our paid plans. All articles are meticulously crafted by qualified professionals and experienced self-employed collaborators. Additionally, we offer guidebooks in electronic and paperback versions, which can be conveniently purchased through our trusted external platform, www.payhip.com.

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• SEA Forum 

Our platform features a vibrant community of individuals who are either registered or interested in registering their self-employment in Austria. Upon subscription, each member gains access to a personal Forum Profile where they can customize their public information, such as business details, bio, photo, and social media links. Members can actively participate in discussions by creating posts on various self-employment topics and engaging with existing posts. The Forum serves as a valuable resource for affordable assistance from our partner experts in business and tax consultancy. Moreover, it facilitates knowledge-sharing among self-employed professionals. Members can also explore job opportunities in different fields through our dedicated job channel.

 

• SEA Premium Content:

Subscribed members can unlock a wealth of exclusive and in-depth premium articles, designed to provide deeper insights into self-employment in Austria.

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• Sale of Electronic and Physical Products:

Periodically, we introduce new guidebooks written by industry professionals, covering various aspects of self-employment in Austria. These guidebooks are primarily available for purchase on the external platform, Payhip.com.

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• Promotion of Partner Services:

We have established partnerships with reputable tax and legal consultants who offer a range of services to support self-employed individuals. These services include business and tax consultations, accounting services, business registration packages, and business address registration. Our partners are Miglena Hofer, Severina Ditzov, Christopher Grass, Alexandra Kaspar, and Benedek Vikker.

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II. USEFUL TERMS:

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• "The Platform", "Platform" - www.self-employed.at

• "SEA", "We" - SEA Services for self-employed.E.u; SEA Services for self-employed. E.u and partners/collaborators

• "Subscription" - subscription to a membership plan offered on www.self-employed.at/user-plans

• "Network" - a group of all subscribed users on our platform as well as the forum, and members of our Facebook Group

III. TERMS OF SERVICE

 

1. User Obligations

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By accessing or using our digital platform, you are bound by the following obligations:

Compliance with Forum Rules:

Users must adhere to the established rules and guidelines governing our platform's forums, discussions, and interactive features. This entails refraining from engaging in disruptive behaviour, posting offensive content, or violating the rights of other users.

Accurate Personal Information:

When registering or providing personal information, users must ensure the accuracy, completeness, and currency of the provided details. Users are responsible for maintaining the confidentiality of their account credentials and will be held liable for any unauthorized activity on their account.

Respecting Intellectual Property Rights:

Users must respect and uphold all intellectual property rights, including copyrights, trademarks, and patents. Uploading, sharing, or distributing content that infringes upon the intellectual property rights of others without obtaining necessary permissions or licenses is strictly prohibited.

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Prohibited Activities:

Users are prohibited from engaging in illegal, harmful, or unethical activities while using our digital platform. These activities include, but are not limited to:

a. Unauthorized access, hacking, or circumvention of security measures.

b. Distribution of malware, viruses, or any other malicious content.

c. Harassment, defamation, or threats towards other users or individuals.

d. Participation in fraudulent or deceptive practices.

e. Promotion or engagement in any illegal activities

 

We hereby notify all users of our digital platform that adherence to the following obligations is of utmost importance. Failure to comply with these obligations may result in the suspension or termination of user accounts. Users shall bear full responsibility for any consequences that may arise from their non-compliance with these obligations.

By accessing or utilizing our digital platform, you hereby acknowledge and explicitly agree to abide by the user obligations, recognizing them as an indispensable condition for your continued use of our services

 

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2. SEA Membership

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2.1. MEMBER PLANS OVERVIEW

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Member Plan: All resources (Annual)

149.9€/year 

 

This plan includes:

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- All Articles

- 15€ Consultations Discount

- 40€ Registration Package Discount

- Expert Support in the Forum

- Invitations to SEA Community Meetups

- Access to SEA WhatsApp Community

- All Live Webinars and Workshops

- 20 Min Free Call with a Business/Tax Consultant

- All Webinar Recordings / E-Learning Packages

- 1 Guidebook of Your Choice

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Member Plan: Learn & Connect (Annual)

149.9€/year 

 

This plan includes:

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- All Articles

- 15€ Consultations Discount

- 40€ Registration Package Discount

- Expert Support in the Forum

- Invitations to SEA Community Meetups

- Access to SEA WhatsApp Community

- All Live Webinars and Workshops

- 20 Min Free Call with a Business/Tax Consultant

- 20% Discount on 1 Guidebook of your choice

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Member Plan: Read Only (Annual)

49.9€/year 

 

This plan includes:

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- All Articles

- 15€ Consultations Discount

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Member Plan: Learn & Connect (Monthly)

16.9€/month

 

This plan includes:

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- All Articles

- Invitations to SEA Community Meetups

- Access to SEA WhatsApp Community

- Expert Support in the Forum

- 20% Discount on Webinars, Videos & Guidebooks

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Member Plan: Read Only (Monthly)

7.9€/month

 

This plan includes:

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- All Articles

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List of old, no longer offered plans:

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Member Plan: Basic

49.9€/year (no VAT)

 

This package includes:

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- Premium Articles

- Partner Discounts

- Community Meetups

- 20 mins free call with a tax or business consultant

 

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Member Plan: Plus Monthly

16.9€/month (no VAT)

 

This package includes:

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- Premium Articles

- Community Meetups

- Webinar recordings

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Member Plan: Plus

99.9€/year (no VAT) 

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This package includes:

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- Premium Articles

- Partner Discounts

- Community Meetups

- Webinar recordings

- 20 mins free call with a tax or business consultant

 

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Member Plan: Pro Monthly

39.9€/month (no VAT) 

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This package includes:

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- Premium Articles

- Partner Discounts

- Community Meetups

- Live webinars/ workshops

- Webinar recordings

- Legal and tax support in the forum

- Professional Profile

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Member Plan: Pro

149.9€/year (no VAT)

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This package includes:

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- Premium Articles

- Partner Discounts

- Community Meetups

- Live webinars/ workshops

- Webinar recordings

- Legal and tax support in the forum

- Professional Profile

- 20 mins free call with a tax or business consultant

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Subscription to each plan triggers automatic renewal. Subscriptions can be canceled at any time - you can turn off the auto-renewal for your subscription whenever you'd like, and if you do that at least 24 hours prior to your renewal date, you will not be charged for subsequent billing periods after that.

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Members with archived plans (at the moment Monthly, Annual, Annual Pro, and Professional) keep their original plan fees and features until we decide to terminate those plans. If that's the case, the members with these plans will be notified at least one month in advance.

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2.2. Subscription Features in Detail

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Access to the Facebook Group

Once you've successfully subscribed to our SEA Member plan, your request to join our Facebook Group will be accepted. There you can post an unlimited number of posts and comments of which content is related to self-employment in Austria. Each Facebook Group member has to comply with the official Group Rules. You can find our Facebook Group here: https://www.facebook.com/groups/SelfEmployedAT/

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Access to Our WhatsApp Community

Once you've successfully subscribed to one of our membership plans, your request to join our WhatsApp Community will be accepted. To be added contact us via a Whatsapp Message at +43 676 4755720! Each WhatsApp Community member has to comply with the official Community Rules pinned in the Announcements channel.

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20-Minute Free Consultation Call:

With this feature, you are eligible for a complimentary 20-minute call with one of our partner Tax Consultants or Business Consultants once per year. This call allows you to seek information related to self-employment in Austria, providing you with a general overview of the legal and tax processes involved. To schedule the call, please contact us at hi@self-employed.at. Our consultants will confirm the date of the call within 5 business days. However, please note that the consultant reserves the right to decline the request for valid concerns such as safety or communication issues. If your request is declined, you will receive an email notification. The refusal of the call does not automatically trigger a refund of the annual subscription fee.

 

Access to the SEA Forum:

If it's included in your plan, you can gain access to the SEA Forum, a platform where you can connect with other self-employed individuals in Austria. This forum enables you to ask questions related to self-employment, view, and post job opportunities, and receive general guidance and feedback from professional business consultants and tax advisors. Every member can publish up to 5 threads per month.
 

Live Webinars/Workshops:

We regularly host live webinars and workshops featuring experts in various fields such as law, tax, administration, and business. During these events, you have the opportunity to engage with the speakers and ask questions directly during the Q&A sessions. Immediate answers will be provided, or you may receive follow-up responses in the SEA Forum.

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Community Meetups:

Our community meetups offer in-person gatherings where you can meet other self-employed individuals and learn from their experiences. While admission to these meetups is free, each attendee is responsible for their own expenses. Detailed information about each meetup will be communicated via email.

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Webinar Library:

The Webinar Library on our platform provides access to recorded sessions of selected webinars and workshops. Recordings are usually uploaded within a few weeks after the respective event. For inquiries regarding specific events being recorded and uploaded, please reach out to hi@self-employed.at. Please note that any guest footage (voice, picture, or personal information) is removed from the uploaded recordings for privacy reasons.

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Premium Articles and Content:

By subscribing to our newsletter or visiting our platform, you will gain access to premium articles, updates on changing laws and rates, and other valuable content, such as future resources, infographics, videos, and events. If you wish to unsubscribe from receiving updates, kindly contact us at hi@self-employed

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2.3. Forum

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The SEA Forum provides access to a Forum with self-employed individuals and professional consultants to those who have subscribed as a member.​

The forum consists of different categories based on different topics such as insurance, taxes, registration etc. 

Each of the categories shares the same core rules that every member has to follow. 

SEA reserves the right to block access to the forum for everyone who violates the rules, either temporarily or permanently depending on the violation. If you are banned you have the right to cancel your subscription at any moment in case you don’t want to wait to be unblocked or access to only premium articles is simply not enough for you. In such cases, we do not refund the fee for the annual subscription. We reserve the right to remove any content whether it’s a comment or a post that violates the rules of our Forum. ​

Every Subscribed Member of the platform can publish up to 10 questions for a tax or business consultant per month. 

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2.3.1. Forum rules

Self-employed in Austria is a place that empowers people to share and grow their knowledge on self-employment in Austria. The following rules help everyone on this Platform have a safe experience:

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Be Nice, Be Respectful

Follow SEA's Be Nice, Be Respectful policy ("BNBR"), which includes the following:

Engage with Others in a Constructive Way

Assume everyone on SEA Forum is here to make the platform a great resource with diverse backgrounds, beliefs, and opinions. It is OK to disagree, but please be civil, respectful, and considerate to other posters.

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No Hate Speech

SEA Forum is a place for civil discourse and does not tolerate content that attacks or disparages an individual or group based on race, gender, religion, nationality, ethnicity, political group, sexual orientation or other similar characteristic. Any generalisations about these topics should be phrased as neutrally as possible.

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No Harassment and Bullying

Abusive behaviour directed towards private individuals is not allowed. Repeated and unwanted contact constitutes a form of harassment. Content should not make threats against others or advocate violence, including self-harm.

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Respect the Rights of Others'

Identity and Deceptive Activity

Your Forum Profile should use accurate and truthful credentials and should follow our name policy. Do not use SEA Forum to impersonate another person, act as another entity without authorization, or create multiple accounts with the intention of violating SEA's policies.

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Intellectual Property and Personal Rights

Do not post content that infringes any intellectual property or personal rights of another party. Writing taken from another source should be properly attributed and block quoted. 

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English only

At this moment in the SEA Forum we only use the English language. When you create a post try to double-check your writing and be as clear as possible. For the single legal/ technical terms it is ok to use German.

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Stick to the topics

Our Forum is sorted by topics, try to be as accurate with the topic as possible. If you think that what you want to post doesn’t fit any of the categories just post it in the room Other Topics. We aim to regularly clean up and sort the forum and we might also open new categories. To request opening a new category contact us at hi@self-employed.at.

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Self-promotion 

Every user has a limit of two self-promotion posts per month, exceeding this amount will result in the removal of the posts.

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Respect the SEA Platform & Forum

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No Spam

Do not use SEA to post or attract spam.

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No Malicious or Illegal Activity

Do not contribute viruses, malware, and other malicious programs or engage in activity that harms or interferes with the operation of SEA or seeks to circumvent security or authentication measures. Do not use SEA to engage in an unlawful activity or to promote illegal acts.

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Abide by Other SEA Policies

Follow SEA’s other policies, which SEA may add or change from time to time.

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Reporting Problems

If you see something on the SEA Forum that you believe violates our guidelines or policies, please report it to us at hi@self-employed.at. 

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Everyone who's interested in posting or commenting in the SEA Forum has to follow the rules. Violating the Acceptable Use Policy may result in the removal of content, or in the limitation or termination of a user's access to SEA Forum.

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2.3.2. Forum Profile

To use the SEA Forum you have to first create a Forum Profile.

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Information that you must include in the public profile:

Your Profile Name. Please refer to the Profile Name rules: 

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Once you’ve created it you will see different tabs:

Bio - please add at least a short bio, let us know at what stage you are, if you’re only interested in self-employment right now, if you’ve already registered, what do you do. Feel free to let us know about your business!

Forum Comments - overview of all your comments

Forum Posts - overview of all your posts

My subscriptions - View and manage the subscriptions you've purchased

My Account - View and edit your personal info below.

Settings - Choose the notifications you want to get​

Notifications - the list of all notifications 

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Intellectual Property and Personal Rights: Do not post content that infringes upon the intellectual property or personal rights of others. Properly attribute and block quote any content taken from another source.

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English Only: The SEA Forum currently operates in the English language. Please ensure your posts are clear and well-written. It is acceptable to use German for legal or technical terms.

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2.4. Registration

After you've completed filling out the registration form and the payment for your subscription plan you will be subscribed right away, and the invoice will follow by email.

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2.5. Subscription Payment

When subscribing to one of our plans you will be asked to provide your bank/PayPal / debit/credit card information.

SEA accepts payment via the current payment method indicated at the time of purchase, which may include debit/ credit card, PayPal, Apply Pay and any other form of payment that we make available to you from time to time. You agree to abide by any relevant Terms of Service or other legal agreement whether with Stripe, Paypal or another third party, that governs your use of a given payment processing method. Prices for Member Services may change at any time, and SEA does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Member Services that you order. If you purchase any automatically renewing subscriptions, you agree that SEA will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, SEA reserves the right to immediately revoke your access to any Member Services you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, SEA may cancel your subscription.

 

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3. E-learning / educational packages
 

3.1 Overview

As part of the Self-Employed in Austria (SEA) platform, we offer educational packages designed to support self-employed individuals in Austria with practical business knowledge. These packages provide self-paced learning materials on topics such as VAT filing, business administration, taxes, and more. The first educational package available focuses on guiding you through the VAT filing process. Additional topics will be introduced in the future.

 

3.2 What the Educational Packages Include:

Each educational package includes a combination of:

- Video lessons: Expert-led content originating from past recorded online workshops and webinars, to explain the topic in detail.

- Downloadable resources: Templates, checklists, and guides for practical use.

- Quizzes and exercises: To test your knowledge and help reinforce what you’ve learned.

These materials are designed to be accessible and practical, giving you the knowledge to immediately apply the concepts to your business.

 

3.3 Purpose

The educational packages aim to empower self-employed individuals with the knowledge and tools to effectively manage their businesses. Our goal is to provide clear, actionable resources that help you navigate challenges such as tax compliance and business administration, allowing you to make informed decisions for your business.

 

3.4 How It Works

- Access: Upon purchasing an educational package, you will gain immediate access to the content via our online platform.

- Self-Paced Learning: The educational packages are designed for self-paced learning, so you can complete the modules at your own speed. - - Access to the package is available for 30 days from the purchase date.

- Support: If you encounter any issues or have questions, you can contact us via email at hi@self-employed.at. While the educational packages are self-guided, we are available to support you if needed.

 

3.5 Pricing and Payment

- Package Price: Each educational package is priced individually, and the price will be clearly listed on the platform. Please review the price and content before making a purchase.

- Payment Methods: Payments are processed securely through the platform, with various online payment options available.

- Non-Refundable: Due to the digital nature of the content, all sales are final. Once access to the educational package is granted, no refunds will be issued. By purchasing the educational package, you acknowledge and agree that you waive your right to a 14-day withdrawal period, as allowed by EU consumer protection laws, once you begin accessing the content.

- Early Bird Discounts: Occasionally, special pricing offers such as early bird discounts may be available.

 

3.6 Availability and Technical Requirements

- Platform Access: The educational packages are accessible via our online platform. You can access the materials from any device with an internet connection.

- Technical Requirements: It is your responsibility to ensure that you have the necessary technology to access and complete the content.

 

3.7 Updates and Additions

Content Updates: We are committed to improving the educational content. Significant updates and new resources will be available to existing users free of charge for up to 30 days after their original purchase.

 

3.8 Intellectual Property

- Ownership: All content in the educational packages, including videos, guides, quizzes, and other materials, is the intellectual property of Self-employed in Austria or its partners. By purchasing the educational package, you are granted a non-transferable, non-exclusive license to use the content for personal use only.

- Restrictions: Reproduction, redistribution, or commercial use of any of the content is strictly prohibited.

 

3.9 Disclaimers

- Not Legal or Financial Advice: The content provided in the educational packages is for informational purposes only. It does not constitute legal, financial, or tax advice. We recommend consulting a professional for specific advice regarding your business.

- Limitation of Liability: Self-Employed in Austria is not liable for any damages, losses, or issues arising from the use of the educational packages, including errors in content or technical difficulties.

 

3.10 Modifications

We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and by continuing to use the educational packages, you agree to the updated terms.

 

3.11 Contact Us

For any questions regarding these terms or for assistance, please contact us:

Email: hi@self-employed.at

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4. Terms and Conditions for Webinar Recording Rental

 

4.1. Agreement Overview
By renting the webinar recordings ("Recordings") from SEA, you agree to comply with the following terms and conditions. This rental agreement grants you access to the Recordings for a limited period of 1 month, with the restrictions outlined below.

 

4.2. Access Period
You are granted access to the Recording for a period of one month from the date of purchase. After the expiration of this period, access to the Recording will automatically terminate.

 

4.3. Usage Restrictions

 

• The Recording is for personal viewing only.

• You are not allowed to distribute, share, or make copies of the Recording in any form, including but not limited to redistribution via email, websites, or file-sharing platforms.

• Viewing of the Recording is only permitted on the SEA platform.

• You are prohibited from downloading or otherwise obtaining the Recording for offline viewing.​

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4.4. Support and Issues

If you encounter any technical issues or have questions regarding your access to the Recording, please contact us at hi@self-employed.at. We will make every effort to resolve any issues promptly.

 

4.5. Intellectual Property
The Recording is the property of SEA and is protected by copyright law. All rights, title, and interest in the Recording remain with SEA. Unauthorized use, reproduction, or distribution of the Recording is strictly prohibited.

 

4.6. Termination
SEA reserves the right to revoke access to the Recording at any time if you violate any of the terms and conditions outlined in this agreement. 

 

4.7. No Warranty
SEA makes no warranties regarding the availability, quality, or functionality of the Recording. SEA is not responsible for any technical issues or interruptions that may affect your viewing experience.

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4.8. Agreement Modification
SEA reserves the right to modify these terms and conditions at any time. Any changes will be communicated to you, and by continuing to access the Recording, you agree to be bound by the updated terms.

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4.9. Refund Policy

As the webinar recording is a digital product, once access is granted, the right to a refund may be waived. In accordance with EU consumer protection laws, the standard 14-day right of withdrawal applies unless the recording has already been accessed or viewed.

Due to the nature of the digital content, we may not be able to verify if the recording has been viewed. Therefore, by purchasing and accessing the recording, you acknowledge and agree that you are waiving your 14-day refund right.

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By renting SEA Recordings, you acknowledge that you have read, understood, and agree to these terms and conditions.

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5. Sale & Delivery of Electronic and Physical Products

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SEA - Services for self-employed engages in providing services and selling goods such as electronic and physical guidebooks. Our online shop is located on the external platform Payhip.com. Our shop --- www.payhip.com/seaservices. The payment process takes place on Payhip and the Payhip provides you with the electronic products as well as invoices and the privacy policy you have to accept to make a purchase. right after the purchase of an ebook, Payhip sends you an email with the download credits. You will be able to download the ebook 2 times. Pay attention that each ebook you purchase on Payhip is marked with your email address on every page of the PDF. This is a way of preventing the illegal distribution of ebooks. If you didn't receive the email with your download credits from Payhip, contact us at hi@self-employed.at and we will take care of the issue immediately. 

Payhip, Stripe Payment and Paypal are responsible for any technical issues during the payment process, but we assist you with solving any issue related to the process.

In case of any problem with payment or your package just contact us at hi@self-employed.at and we will take care of your problem immediately. We are happy to inform you that so far there have been 0 cases of a failed payment, a technical issue with a payment, or downloading an ebook or a package. All the partner platforms cooperate with us smoothly and without issues.

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When it comes to physical products, Payhip runs the transaction process but it’s us at SEA who pack and send the paperbacks. For shipment of all physical products, we use the services of the Austrian Post. Right after sending the package, we send you an invoice via email. We will assist you in case of a shipment issue. 

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6. Refund

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Guidebooks

In the case of physical products, we accept returns within 7 days from the purchase date, we do not, however, accept refunds for ebooks because those cannot be returned. 

In case of any problem that is on our side, we declare to resolve the issue or offer you discount coupons if you can prove that the product hasn't met your needs. So far we have 0 requests for refund.

To receive a refund on a physical product, please return the product to us within 7 days at the following address: 

SEA - Services for self-employed

Apollogasse 4/7 

1070 Vienna

Austria

You receive the refund within 14 business days from the moment we've received the package. The refund will be sent to your original payment method. 

 

Membership

General Refund Requests

SEA will refund your payment for a subscription fee if it was requested within 14 days from the purchase date, and no benefits such as a 20 mins free call or free guidebook access were requested. 

After the consumer has accessed or consumed the digital product or service immediately upon purchase, their right to a refund of the membership fee may be limited. By downloading the free ebook, utilizing the 20-minute free call, or attending a live webinar offered within the membership plan, the consumer acknowledges and explicitly waives their right to cancel or request a refund for the membership fee.

Once the consumer has accessed or utilized any of the aforementioned features, they understand and agree that no refunds will be provided for the membership fee, even if the cancellation or refund request is made within 14 days.

This provision is in place to account for the immediate access or use of the digital product or service, and the consumer's acknowledgement of this condition serves as a waiver of their right to a refund for the membership fee.

 

Refund request in case of a Forum Ban

SEA reserves the right to block access to the forum for everyone who violates the rules, either temporarily or permanently depending on the violation. If you are banned you have the right to cancel your subscription at any moment in case you don’t want to wait to be unblocked or access to only premium articles is simply not enough for you. In such cases, we do not refund the fee for the annual subscription. 

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Non-Compliance with Refund Conditions:

Refunds for our digital products are subject to compliance with the following refund conditions. Failure to meet these conditions may result in the denial of a refund:

- Refund requests must be submitted within 14 days from the date of purchase.

- The digital product must not have been accessed, downloaded, or utilized by the consumer (live webinar, free guidebook, 20 mins free call).

- Proof of purchase, such as an order number or receipt, must be provided when requesting a refund.

- Any additional services or features associated with the digital product, such as live events, once utilized, are not eligible for a refund.

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By agreeing to these terms and conditions, you acknowledge and accept that non-compliance with the above refund conditions may result in the denial of a refund. Our refund policy is designed to ensure fairness and protect the integrity of our digital products. We reserve the right to make the final determination regarding refund eligibility based on these conditions.​

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