TERMS OF SERVICE
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OVERVIEW OF OUR SERVICES
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TERMS OF SERVICE
I.PROVIDING INFORMATION
II.SEA MEMBERSHIP
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Member plans overview
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Member plans in detail
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Registration
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Payment Forum
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Forum rules
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Forum profile
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Premium Content
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A free guidebook
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20 mins free consultations
III. Sale of electronic and physical products
IV. Promotion of Partner Services:
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Business/tax consultations /accounting services
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Business registration package
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Business address registration
V. Liability
VI. Warranty
VII. Copyrights
VIII. Personal Information
IX. Gifts and coupons
X. Applicable law/place of jurisdiction
XI. Severability clause, written form
1. OVERVIEW OF OUR SERVICES:
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Providing information
We provide information on self-employment in Austria - articles, instructions, infographics, reviews, and online events, in the form of free content accessible by any visitor of the platform and premium content for the subscribed, paying users.
All articles are written by qualified professionals and experienced self-employed collaborators.
Through the platform, you can also access our guidebooks in electronic and paperback versions, those products you can purchase through a trusted external platform www.payhip.com.
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SEA Forum
On the Platform, we provide access to the community of people registered or interested in self-employment in Austria. Every subscribed member can create a Forum Profile and adjust public information there such as business information, bio, photo, social media links, and more. Everyone with a Forum Profile page can also create posts on different topics related to self-employment in Austria and also comment on existing posts. The aim of the Forum is to provide affordable help from our partners, business and tax consultants, and learning/networking opportunity by talking to other experienced self-employed people. There is also a channel for jobs where the members can view and post job offers in different fields.
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SEA Premium Content
Through the platform, you can also access more complex and informative Premium Articles that are only accessible to members subscribed to one of our plans.
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Sale of electronic and physical products
Every now and then we release new guidebooks on different categories of self-employment in Austria written by professionals. The sale takes place mostly through the external platform: Payhip.com.
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Promotion of partner services:
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We partner with tax and legal consultants and promote their SEA trusted services such as Business/tax consultations /accounting services (partners: Miglena Hofer, Severina Ditzov, Christopher Grass, Alexandra Kaspar, Benedek Vikker)
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Business registration package (Miglena Hofer, Severina Ditzov)
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Business address registration (Miglena Hofer, Severina Ditzov)
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2. USEFUL TERMS:
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"The Platform", "Platform" - self-employed.at
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"SEA", "We" - SEA Services for self-employed; SEA Services for self-employed and partners/collaborators
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"Subscription" - subscription to our monthly or annual plan
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"Network" - a group of all subscribed users on our platform as well as the forum, the listing of businesses and members of our Facebook Group
3. TERMS OF SERVICE
I.Providing Information
The regulations and rates are constantly changing so our content is usually marked by a date - we try to regularly update all our articles according to current laws. Every week we aim to release new content.
At the top of each article, you can also find out who the author is and what's the updated date. Some articles are free and accessible for everyone, and some, the Premium Articles can be only accessed by the subscribed members only
II. SEA Membership
MEMBER PLANS OVERVIEW
Member Plan: Annual
59.9€/year (no VAT) + 1 guidebook free of charge (ebook; you save 29.9€ (regular price of the ebook)
This package includes:
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One free guidebook once per year - as a member, you will get free access to one of our guidebooks on self-employment in Austria. You may choose one of our guidebooks in electronic form and we will send you a 100% discount coupon - the guidebook will cost you nothing.
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20 mins free consultations with one of our partners Business Consultants once per year - during the call you can ask them anything that is related to self-employment in Austria.
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Access to the SEA Forum.
In the forum you can get to know other self-employed people in Austria, you can ask any question related to self-employment, view, and publish jobs, and also receive advice from a professional consultant /tax advisor.
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Access to Premium Articles, updates on changing laws and rates, and other premium content such as future resources, infographics, videos and events.
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A chance for an article about you and your business.
Are you interested to share your tips on self-employment in Austria, organisation, or the history of your business? Examples: https://self-employed.at/stories.
Member Plan: Monthly
4.9€/month (no VAT)
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Access to the SEA Forum.
In the forum you can get to know other self-employed people in Austria, you can ask any question related to self-employment, view, and publish jobs, and also receive advice from a professional consultant /tax advisor.
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Access to Premium Articles, updates on changing laws and rates, and other premium content such as future resources, infographics, videos and events.
Subscription to each plan triggers automatic renewal. Subscriptions can be cancelled at any time - you can turn off the auto-renewal for your subscription whenever you'd like, and if you do that at least 24 hours prior to your renewal date, you will not be charged for subsequent billing periods after that.
MEMBER PLANS IN DETAIL
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One free guidebook once per year - as a member with the annual subscription, you will get free access to one of our guidebooks on self-employment in Austria. You may choose one of our guidebooks in electronic form and we will send you a 100% discount coupon - the guidebook will cost you nothing. View our shop here: https://payhip.com/SEAservices. Contact us at hi@self-employed.at with the same email address you used for your member subscription to receive the discount coupon.
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20 mins free consultations with one of our partners Business Consultants once per year (annual subscription) - during the call you can ask anything that is related to self-employment in Austria. To schedule the call contact us at hi@self-employed.at . The consultants will confirm the date within 5 business days.
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Access to the SEA Forum.
In the forum you can get to know other self-employed people in Austria, you can ask any question related to self-employment, view, and publish jobs, and also receive advice from a professional consultant /tax advisor.
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Access to Premium Articles, updates on changing laws and rates, and other premium content such as future resources, infographics, videos and events. You can find out about the updates and new articles by subscribing to our newsletter or you’ll be able to access them when visiting our Platform. At any moment you have a possibility of unsubscribing from receiving such updates, to do so just contact us at hi@self-employed.at, or select this option directly in the content of the email.
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A chance for an article about you and your business. Are you interested to share your tips on self-employment in Austria, organisation, or the history of your business? Examples: https://self-employed.at/stories. Members of SEA can apply at hi@self-employed.at! The article will be published on the Platform and promoted in the community and on SEA's social media channels.
REGISTRATION
After you've completed filling out the registration form and the payment for your annual plan or the monthly subscription we will take up to 24h to review all details and payment and then give you access to the platform, to the forum, your forum profile, to premium articles and resources.
SUBSCRIPTION PAYMENT
When subscribing to one of our plans you will be asked to provide your bank/ paypal / debit/credit card information.
SEA accepts payment via the current payment method indicated at the time of purchase, which may include debit/ credit card, PayPal, Apply Pay and any other form of payment that we make available to you from time to time. You agree to abide by any relevant Terms of Service or other legal agreement whether with Stripe, Paypal or another third party, that governs your use of a given payment processing method. Prices for Member Services may change at any time, and SEA does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Member Services that you order. If you purchase any automatically renewing subscriptions, you agree that SEA will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, SEA reserves the right to immediately revoke your access to any Member Services you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, SEA may cancel your subscription.
FORUM
The SEA Forum provides access to a Forum with self-employed people and professional consultants to those who have subscribed as a member, either monthly or annual.
After registering and going through the payment process we will take up to 24 business hours to review your registration and grant you access to the forum.
The forum consists of different categories based on different topics such as insurance, taxes, registration etc.
Each of the categories shares the same core rules that every member has to follow.
SEA reserves the right to block access to the forum for everyone who violates the rules, either temporarily or permanently depending on the violation. If you are banned you have the right to cancel your subscription at any moment in case you don’t want to wait to be unblocked or access to only premium articles is simply not enough for you. In such cases we do not refund the fee for the annual subscription. We reserve the right to remove any content whether it’s a comment or a post that violates the rules of our Forum.
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Forum rules
Self-employed in Austria is a place that empowers people to share and grow their knowledge on self-employment in Austria. The following rules help everyone on this Platform have a safe experience:
Be Nice, Be Respectful
Follow SEA's Be Nice, Be Respectful policy ("BNBR"), which includes the following:
Engage with Others in a Constructive Way
Assume everyone on SEA Forum is here to make the platform a great resource with diverse backgrounds, beliefs, and opinions. It is OK to disagree, but please be civil, respectful, and considerate to other posters.
No Hate Speech
SEA Forum is a place for civil discourse and does not tolerate content that attacks or disparages an individual or group based on race, gender, religion, nationality, ethnicity, political group, sexual orientation or other similar characteristic. Any generalisations about these topics should be phrased as neutrally as possible.
No Harassment and Bullying
Abusive behaviour directed towards private individuals is not allowed. Repeated and unwanted contact constitutes a form of harassment. Content should not make threats against others or advocate violence, including self-harm.
Respect the Rights of Others
Identity and Deceptive Activity
Your Forum Profile should use accurate and truthful credentials and should follow our name policy. Do not use SEA Forum to impersonate another person, act as another entity without authorization, or create multiple accounts with the intention of violating SEA's policies.
Intellectual Property and Personal Rights
Do not post content that infringes any intellectual property or personal right of another party. Writing taken from another source should be properly attributed and block quoted.
English only
At this moment in the SEA Forum we only use the English language. When you create a post try to double check your writing and be as clear as possible. For the single legal/ technical terms it is ok to use German.
Stick to the topics
Our Forum is sorted by topics, try to be as accurate with the topic as possible. If you think that what you want to post doesn’t fit to any of the categories just post it in the room Other Topics. We aim to regularly clean up and sort the forum and we might also open new categories. To request opening a new category contact us at hi@self-employed.at.
Self-promotion
If there is no category for self-promotion and advertising at the given moment do not promote your business in the categories that have nothing to do with it. If the conversation is related to your business you do have the right to promote it in any category. For self-promotion requests and questions contact us at hi@self-employed.at. Every user has a limit of three self-promotion posts per week, exceeding this amount will result in the removal of the posts.
Respect the SEA Platform & Forum
No Spam
Do not use SEA to post or attract spam.
No Malicious or Illegal Activity
Do not contribute viruses, malware, and other malicious programs or engage in activity that harms or interferes with the operation of SEA or seeks to circumvent security or authentication measures. Do not use SEA to engage in an unlawful activity or to promote illegal acts.
Abide by Other SEA Policies
Follow SEA’s other policies, which SEA may add or change from time to time.
Reporting Problems
If you see something on the SEA Forum that you believe violates our guidelines or policies, please report it to us at hi@self-employed.at.
Everyone who's interested in posting or commenting in the SEA Forum has to follow the rules. Violating the Acceptable Use Policy may result in the removal of content, or in the limitation or termination of a user's access to SEA Forum.
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Forum Profile
To use the SEA Forum you have to first create a Forum Profile.
Information that you must include in the public profile:
Your Profile Name. Please refer to the Profile Name rules:
Once you’ve created it you will see different tabs:
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Bio - please add at least a short bio, let us know at what stage you are, if you’re only interested in self-employment right now, if you’ve already registered, what do you do. Feel free to let us know about your business!
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Forum Comments - overview of all your comments
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Forum Posts - overview of all your posts
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My subscriptions - View and manage the subscriptions you've purchased
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My Account - View and edit your personal info below.
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Settings - Choose the notifications you want to get
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Notifications - the list of all notifications
PREMIUM CONTENT
SEA Services for self-employed e.U. cooperates with different writers who create articles on our Platform. The authors are always qualified experts in their field or experienced self-employed individuals speaking from their experience. We always include the name of the author under each article. To ask a question about the premium content or to request an article write us at hi@self-employed.at.
A FREE GUIDEBOOK
As a member with the annual subscription, you will get free access to one of our guidebooks on self-employment in Austria. You may choose one of our guidebooks in electronic form and we will send you a 100% discount coupon - the guidebook will cost you nothing. View our shop here: https://payhip.com/SEAservices. Contact us at hi@self-employed.at with the same email address you used for your member subscription to receive the discount coupon.
20 MINS FREE CONSULTATIONS
Only the Subscribers of the annual plan are eligible for a 20 minutes consultation session with our partner business consultants. To learn more about the business consultants visit page consultations. Such a 20 min session can happen free of charge once per year (with each annual subscription renewal) - during the call you can ask anything that is related to self-employment in Austria. To schedule the call contact us at hi@self-employed.at .
The consultants will confirm the date within 5 business days. The business consultant may reject the request if they have a valid concern related to safety, communication or any other issue. If such a decline happens you will be informed about it via email. The call decline does not automatically trigger the annual subscription fee refund.
III. SALE & DELIVERY OF ELECTRONIC AND PHYSICAL PRODUCTS
SEA - Services for self-employed engages in providing services and selling goods such as electronic and physical guidebooks. Our online shop is located on the external platform Payhip.com. Our shop --- www.payhip.com/seaservices. The payment process takes place on Payhip and the Payhip provides you with the electronic products as well as invoices and the privacy policy you have to accept to make a purchase. right after the purchase of an ebook Payhip sends you an email with the download credits. You will be able to download the ebook 2 times. Pay attention that each ebook you purchase on Payhip is marked with your email address on every page of the PDF. This is a way of preventing the illegal distribution of ebooks. If you didn't receive the email with your download credits from Payhip, contact us at hi@self-employed.at and we will take care of the issue immediately.
Payhip, Stripe Payment and Paypal are responsible for any technical issues during the payment process, but we assist you with solving any issue related to the process.
In case of any problem with payment or your package just contact us at hi@self-employed.at and we will take care of your problem immediately. We are happy to inform you that so far there have been 0 cases of a failed payment, a technical issue with a payment, or downloading an ebook or a package. All the partner platforms cooperate with us smoothly and without issues.
When it comes to physical products, Payhip runs the transaction process but it’s SEA that packs and sends the paperbacks. For shipment of all physical products, we use services of the Austrian Post. Right after sending the package, we send you an invoice and a tracking number per email. We will assist you in case of a shipment issue.
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Refund
In the case of physical products, we accept returns within 7 days from the purchase date, we do not, however, accept refunds for ebooks because those cannot be returned. In case of any problem that is on our side, we declare to resolve the issue or offer you discount coupons if you can prove that the product hasn't met your needs. So far we have 0 requests for refund.
To receive a refund on a physical product, please return the product to us within 7 days at the following address:
SEA - Services for self-employed
Apollogasse 4/7
1070 Vienna
Austria
You receive the refund within 14 business days from the moment we've received the package. The refund will be sent to your original payment method.
IV. PROMOTION OF PARTNER SERVICES
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Business/ Tax consultations /accounting services
All consultations featured on our Platform are run independently by our partners: Miglena Hofer, Severina Ditzov, Benedek Vikker, Christopher Grass, and Alexandra Kaspar. SEA is not responsible for terms and conditions or the outcome of the consultation sessions. The business consultants and advisors mentioned above are not employees of SEA, but those individuals are registered separately under separate companies and licences.
Terms and conditions of business consultations of Miglena Hofer and Severina Ditzov: https://www.self-employed.at/_files/ugd/bd7209_b301fe4e0e11425d999e10994f55fc43.pdf.
To gain access to the terms and conditions of tax consultations with Benedek Vikker and Christopher Grass please request them before the meeting by sending your request at: office@eggaurea.com.
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Business registration package
For those who don't want to go through the long process of business registration, our partners created the „no headache“ package for the registration of a business license.
The package includes:
- Registration of the business license (recognition of qualification is not included)
- Registration with the social security fund
- Registration with the tax office
- One follow-up hour (it can be consultation, emails, phone or video calls)
Cost: 350,00 euros incl. VAT
CONTACT:
The Collaboratory
Apollogasse 4/7, 1070 Vienna
0677 63816572
Terms and conditions of business consultations of Miglena Hofer and Severina Ditzov: https://www.self-employed.at/_files/ugd/bd7209_b301fe4e0e11425d999e10994f55fc43.pdf
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Business address registration
The service of Business address registration is run independently by the
The Collaboratory
Apollogasse 4/7, 1070 Vienna
0677 63816572
To gain access to terms and conditions related to Business address registration at the collaborator please contact The Collaboratory at the following email address:
V. Fees and taxes
You are responsible for paying the listing fees of your chosen plan. We do not charge VAT.
VI. Liability
SEA - Services for self-employed is not liable for any delay in delivery or non-delivery of guidebooks under the following circumstances:
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If the payment card issuer or bank refuses to authorize payment to us;
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If such delay or failure is due to circumstances beyond our control or the control of our subcontractors and agents, including but not restricted to war, electricity power failure, utility failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, an act of God, legislative constraints, strikes, labor disputes or malicious damage involving employees.
Our liability to you in the event of guidebooks being lost in dispatch shall be at our discretion be limited either to replacement of the missing issues or refund of the cost of the missing issues, to the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents. These terms and conditions do not and shall not affect your statutory rights as a consumer.
We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect postal or e-mail address. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorization by your payment card issuer. If we cannot accept your order and your credit card has already been debited, we will notify you and refund your card in full immediately.
VI. Warranty
If the delivered goods are defective, general Austrian warranty rights apply.
VII. Copyrights
As a private subscriber, you do not have the right to copy SEA articles or content of the guidebooks or the contents thereof for any purposes.
You agree not to archive, reproduce, distribute, modify, publicly perform, publish, license, create derivative works from or offer for sale, content and information contained on or obtained from or through our Platform. We may terminate or restrict your use of our service if you violate the copyright of these Terms and Conditions or are engaged in illegal or fraudulent use of the service.
VIII. Personal information
We may only use your personal information as set out in our Privacy Policy.
IX. Welcome Gifts and Promotions
If the subscription offer includes a welcome gift voucher or promotion coupon, this is subject to availability and will be delivered separately after your first payment. SEA Services for self-employed reserves the right to supply an alternative gift of the same or higher value if the intended gift is not available. Gifts are only available to subscribers residing in Austria.
X. Applicable law / place of jurisdiction
These terms and conditions are subject exclusively to Austrian law. The court whose jurisdiction is the place of residence, habitual residence or place of employment of the customer is responsible for any legal disputes.
XI. Severability clause, written form
Should individual provisions of these terms and conditions be or become wholly or partially ineffective or void, this does not affect the effectiveness of the remaining terms and conditions. Existing statutory provisions replace any ineffective or void provisions.
Changes or additions to these terms and conditions must be made in written form.