What to do if a customer refuses to pay?
- Miglena Hofer
- Aug 17, 2022
- 2 min read
Updated: Sep 20, 2022
Outstanding customer payments are unpleasant for every business owner and can lead to liquidity problems.
It's good to begin by trying to communicate with the customer about the delay and to understand what lies behind it, and what can be done to solve the situation.
If the client continues withholding your pay you need to take the following steps:
